Earlier last week Kia Motors USA was experiencing a nationwide IT outage. The outage started on 13th February when the Kia Owners Portal went offline and began displaying the following error message on their website: “Kia is experiencing an IT service outage that has impacted some internal networks.”
As per BleepingComputer reports, Kia Motors USA had reportedly been with a DoppelPaymer ransomware attack. The report stated that the attackers demanded $20 million for the decryptor and also promised that the stolen data will not be leaked.
However, Kia has denied it was hit by a ransomware attack. Shortly after the news broke, Kia issued a statement saying they are aware of the online speculation and denied being attacked by ransomware.
“We are aware of online speculation that Kia is subject to a ransomware attack. At this time, and based on the best and most current information, we can confirm that we have no evidence that Kia or any Kia data is subject to a ransomware attack.”
They also clarified saying that they are actively working to resolve the issue. “KMA is aware of IT outages involving internal, dealer, and customer-facing systems, including UVO. We apologize for any inconvenience to our customers and are working to resolve the issue and restore normal business operations as quickly as possible.” – Kia Motors America